Avoid Ring Central

Written by Ann

Monday, 10 August 2009 19:40

Ring Central is a great idea. In theory it works well. In reality, it has major glitches, such as all of a sudden people can't hear me but I can hear them. Or, the forwarded number does not get the message that the call is answered and keeps ringing. The customer service agents try to help but waste a huge amount of time because at least 50% of the time, they have no clue what is going on. Unfortunately, I don't think any of these services have their acts completely together. Businesses can't afford to have phone problems.