Hosted PBX Guide

The phone is an important part of your business, and you can’t afford for it to work poorly or stop working. You wouldn’t be reading this otherwise. And that’s why you need to know that no business should open or expand with Onebox’s PBX service.

I’m not saying that their service doesn’t work (that’s an entirely different article). I’m saying that they will imprison you. If you’ve tried to leave a cell phone carrier before your contract is up, you know what this is like: hidden fees and charges that come out of the woodwork to penalize you for even thinking about a competitor. But this one is worse.

If you acquire a toll-free number through Onebox, you are contractually prohibited from ever taking that number away, and will have to pay $500 if you ever even attempt to do so.

That’s right. Five hundred, and you still have to either keep using their service or lose your business’ phone number and all the clients who would be calling it. I don’t know how that’s legal, but they seem to be getting away with it. So the only recourse right now is to shop smart: Stay away from Onebox.

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